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Delivering cost-reducing solutions in B2B information technology
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THE e-STORE ADVANTAGE
GCI Direct e-Store allows you to
  • Place new orders
  • Track order progress
  • Review previous orders
  • Manage your customer profile







  • CUSTOMER SUPPORT

    Since 1988, GCI Systems has had the privilege of working with over 5000 clients ranging from small businesses to large Fortune 500 corporations. Whether working with supplier diversity programs, government projects, or corporate procurement, GCI Systems delivers the highest level of customer satisfaction. GCI Systems values its clients and strives to develop long-term, value-driven relationships. GCI Systems is committed to quality and customer satisfaction, which is backed by its proven methodologies, financial stability, strong manufacturer partners, and a staff of team members who are among the best trained and most experienced in the industry.

    GCI Systems accepts pre-approved company purchase orders and checks, Major credit Cards: Visa/MC, Amex and Discover. We ship to verifiable addresses in the US (including Alaska, Hawaii & Puerto Rico), and Canada only. We do not ship overseas to Asia, Africa or Europe/Eastern Europe, nor do we ship any products COD. Our Terms of Purchase and Sales policies are viewable during the checkout process. If you have any questions about products, ordering and/or policies, please contact us before ordering at 651-604-5700


    Capabilities Metrics

    For one of our clients, a $3.5 Billion company, GCI Systems consolidated their technology components purchases from 670 manufacturers in the amount of $ 2.3M and reduced the number of suppliers from 65 to 1; thereby improving operational efficiency and reducing cost. In about 3 months GCI became their single source supplier, delivering the right products at the right time and at the right place.

    Another client, a $37 Billion company, whose goal is to maintain a world class supply base, ranks us at 99/100 on delivery of products, 100/100 on quality, and 100/100 on services with an overall performance of 100/100.

    The standard for product returns in the IT industry is 2.0%. GCI Systems rate of returns was 0.77%.


    Case In Point

    GCI Systems has been a supplier to General Mills since 1997. GCI Systems provides computer products, software and support services to General Mills with a focus on "cost reduction and value creation."

    Our recent successes at General Mills include cost reductions through

    • Risk / reward performance contracts
    • Outsourcing and automated support tools
    • Supplier consolidation
    • A national pricing and reporting program
    • Reduction in administrative overhead through fixed-cost pricing programs

    General Mills refers to GCI Systems as "a company that answers every need and provides unsolicited solutions, a true mark of a valued supplier. Despite obstacles, GCI transitioned the business on time and on budget with a minimum of issues."

    source: www.generalmills.com/corporate/commitment/supplier.aspx


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